Uplevel your processes to empower your customers.

We create an outstanding customer experience by digitizing all key customer touchpoints.

 

Digitalization is the future of your business

Imagine you search for a product online, save it to your wishlist, which is connected with Google Maps to show you the next store. Once you are there, an employee is greeting you personally with current discount campaigns for the products on your wishlist and sents them to your smartphone at the entrance. With a click you can view product reviews, request personal advice, share offers with others, virtually view the product in your home using a 3D display, pay for the purchase using Smartwatch, leave the store with a specific delivery date, receive an SMS 30 minutes before delivery and be informed about useful additional services or other suitable devices after the purchase. As a customer, how would you feel?

Want to learn how to digitize your customers' journey? Read the book "Digitize the Customer Journey" written by our senior partner Stephen J. Wright.

End-to-End Customer Journey

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end to end customer journey

Some of the most important digital touchpoints

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Digital touchpoints

Our stories tell more than any advertisement.

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xing

Xing Business Network: Smart FAQ Tool Software

Our AI-based XING FAQ software, seamlessly integrated into the existing system, shows users the right topics/questions at the right time - in different languages - worldwide!

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sunrise

Sunrise Communications AG: Digital workplace made to measure

Information Desktop to bring together customer questions from various sources. Effectively optimizing the flow of information in their customer service.

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gsk website

GSK: Intelligent Software for CRM Invoicing System

Our CRM billing system based on Drupal Commerce (Drupal 8) is fully integrated into the GSK online shop that centralizes the multilingual order and payment processing in the CRM administration.

Companies that Rely on Our World-Class Software Architectures.

Our highly qualified team supports companies from all over the world with well-founded know-how and creative innovation. You too can embark on an exciting journey into digitalization with 10+!

What Our Customers Say about Their 10+ Journey:

"The FAQ Software by 10+ was so much easier to work with compared to other systems we were considering. It is the only tool that catered to all our needs. The collaboration with the project team has been nothing short of stellar." 

Peter Johansson

XING

“The introduction of the 10+ Digital Workspace has proven to be of great value for our employees and a good investment. Thanks to this new web application, employees are more focused, faster and thus more efficient in their information, which in turn has a positive effect on work performance.” 

Nadège Ntsika

Sunrise Communications AG

“The 10+ team was convincing with its serious analysis of customer needs in advance, through active thinking and independent optimization during the course of the project, and, last but not least, through a friendly approach at all times.” 

Daniel Hausmann

Universität Zürich

Interested? Get to know our services.

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Digitizing the Customer Journey

We support you in setting up digital end-to-end interfaces and successfully integrating them into your company's existing system.


 

Plus

Intelligent Custom Development Solutions

Our intelligent customer development solutions increase the user experience sustainably and accompany customers optimally during their customer journey.

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Specialists for Drupal CMS

With a modular design, Drupal offers you a wide range of possibilities to individually advance the digitization of your business.

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Do you have any questions? Write to us ⁠— we will find the right solution.

Come join us!

Get advice from digital experts on how to digitize the customer journey in our morning sessions.

More info